Leverage Kaizala Flow connector to capture responses from custom actions.
This post shows how you could build a customer ticketing solution using Kaizala with custom chat card.
Kaizala API programming tutorial in C# to get started.
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When you need folks to respond on demand, you could use a Kaizala Form. You could design a form from the group up using HTML / JS and KASClient SDK [documented here] or you could design a form from the Kaizala Management Portal [demonstrated in this post]. For the demo, I am picking a scenario … Continue reading Flow scenario #2: Get response from custom Kaizala forms
Collect data into Excel quickly and conveniently using the Kaizala Excel add-in.
I have picked up a scenario where you might need to send a survey with the same set of questions on a daily basis. This could be automated very simply using Microsoft Flow. In case you are new to Flow or the Kaizala connector, suggest you read this post to get started. Trigger This scenario … Continue reading Flow scenario #1: Send a survey daily
Introduction to Microsoft Flow Microsoft Flow is a service that helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more. [courtesy: Flow]. In some sense, you could just build a flow chart that would run the logic behind the scenes - that simple! Flow abstracts … Continue reading Automating business process using Kaizala Flow connector
Webhooks allow you to build or integrate applications which subscribe to certain events on Kaizala. When one of those events is triggered, Kaizala service would send a HTTPS POST payload to the webhook's configured URL. Webhooks can be used to listen to content being posted on the group and use that information to update your database, … Continue reading Exploring Kaizala WebHooks