Get an understanding of the types of auth tokens used in Kaizala and the ways to generate them.
There are scenarios where you would want to query your service from within the Kaizala card. While the APIs to be queried are public (without any authentication), you could query them directly. But, in case you want to secure your APIs to make sure the calls are made by the particular user from within the … Continue reading Securing API requests from Kaizala action
In this post, I will be introducing the replyToReferenceId property that enables you to reply to a message / action (attachment, custom card, image, etc.) on Kaizala group. This is required when you want to have a threaded conversation using API [or] bot scenario where you want to reply to a specific user query. For this … Continue reading Replying to a Kaizala message or action
Add bot support to a Kaizala group to interact / respond to subscribers in a group.
In a Managed Hub and Spoke group (Public Group) created for any event, it is a common requirement to send a message / document to the member who joins the group. I have picked up a case where a member joining the group would be sent a brochure (document) on joining the group. In order … Continue reading Flow scenario #5: Send a document to new member on joining group
This post shows how you could build a customer ticketing solution using Kaizala with custom chat card.
Send reminder for a Kaizala action using the reminder API.
Kaizala API programming tutorial in C# to get started.
Webhooks allow you to build or integrate applications which subscribe to certain events on Kaizala. When one of those events is triggered, Kaizala service would send a HTTPS POST payload to the webhook's configured URL. Webhooks can be used to listen to content being posted on the group and use that information to update your database, … Continue reading Exploring Kaizala WebHooks