In this post, we will talk about how we can access group and user user details of the current logged in user in a custom action card. This can be useful to autofill user details like phone number, user name etc. already known by Kaizala. This prevents the user from manually taking the effort to type in these details. Extracting group and Kaizala user details Profile … Continue reading Auto Fill User Details using Kaizala
There has been asks around how user can configure their details in the Kaizala open directory. In this post, we are going to discuss the Kaizala Open directory, which is also known as the tenant user list. Kaizala open directory has a set of attributes at user level like user display name, phone number, email … Continue reading Fetch and Update attributes in Kaizala Tenant User List
In this post, we will go through an example of storing data from Kaizala in Azure Table Storage. If you are not familiar with Kaizala webhooks, please read this post for an introduction. This post has been classified broadly into these sections: Azure Function to handle Kaizala webhook dataRegistering a webhookTesting out Azure Function to … Continue reading Using Azure Function to Store data from Kaizala webhooks
Send a Kaizala survey with finer control on page breaks and optional questions.
Get an understanding of the types of auth tokens used in Kaizala and the ways to generate them.
There are scenarios where you would want to query your service from within the Kaizala card. While the APIs to be queried are public (without any authentication), you could query them directly. But, in case you want to secure your APIs to make sure the calls are made by the particular user from within the … Continue reading Securing API requests from Kaizala action
In this post, I will be introducing the replyToReferenceId property that enables you to reply to a message / action (attachment, custom card, image, etc.) on Kaizala group. This is required when you want to have a threaded conversation using API [or] bot scenario where you want to reply to a specific user query. For this … Continue reading Replying to a Kaizala message or action
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In a Managed Hub and Spoke group (Public Group) created for any event, it is a common requirement to send a message / document to the member who joins the group. I have picked up a case where a member joining the group would be sent a brochure (document) on joining the group. In order … Continue reading Flow scenario #5: Send a document to new member on joining group
This post shows how you could build a customer ticketing solution using Kaizala with custom chat card.