Replying to a Kaizala message or action

In this post, I will be introducing the┬áreplyToReferenceId property that enables you to reply to a message / action (attachment, custom card, image, etc.) on Kaizala group. This is required when you want to have a threaded conversation using API [or] bot scenario where you want to reply to a specific user query. For this … Continue reading Replying to a Kaizala message or action

Flow scenario #5: Send a document to new member on joining group

In a Managed Hub and Spoke group (Public Group) created for any event, it is a common requirement to send a message / document to the member who joins the group. I have picked up a case where a member joining the group would be sent a brochure (document) on joining the group. In order … Continue reading Flow scenario #5: Send a document to new member on joining group

Exploring Kaizala WebHooks

Webhooks allow you to build or integrate applications which subscribe to certain events on Kaizala. When one of those events is triggered, Kaizala service would send a HTTPS POST payload to the webhook's configured URL. Webhooks can be used to┬álisten to content being posted on the group and use that information to update your database, … Continue reading Exploring Kaizala WebHooks