Targeted Messaging in broadcast groups

In this post, we are going to discuss how we can send announcements to a select set of users in a broadcast group based on their tenant attributes. Figure 1: Sending Targeted announcements to subscribers in a broadcast group Setting up tenant attributes In this previous post, we have discussed what tenant attributes are. There … Continue reading Targeted Messaging in broadcast groups

Fetch and Update attributes in Kaizala Tenant User List

There has been asks around how user can configure their details in the Kaizala open directory. In this post, we are going to discuss the Kaizala Open directory, which is also known as the tenant user list. Kaizala open directory has a set of attributes at user level like user display name, phone number, email … Continue reading Fetch and Update attributes in Kaizala Tenant User List