Understanding chat canvas attributes in package.json

In my previous post - Developing a custom feedback card, I had shown how to develop a custom survey / request-response card. The package.json had a bunch of attributes. In this brief post, I would like to cover some of the commonly used attributes ChatCanvasCardView. (This post does not provide an exhaustive list of attributes in … Continue reading Understanding chat canvas attributes in package.json

Flow scenario #3b: Get YouTube channel updates on Kaizala using custom action

In this post, we will see how to get updates of a YouTube channel on Kaizala. This is very similar to the post Flow scenario #3: Get YouTube channel updates on Kaizala, but uses a custom action (or card) to display the update - so that we get the video thumbnail and title on the chat … Continue reading Flow scenario #3b: Get YouTube channel updates on Kaizala using custom action

Replying to a Kaizala message or action

In this post, I will be introducing the replyToReferenceId property that enables you to reply to a message / action (attachment, custom card, image, etc.) on Kaizala group. This is required when you want to have a threaded conversation using API [or] bot scenario where you want to reply to a specific user query. For this … Continue reading Replying to a Kaizala message or action