There are scenarios where you would want to query your service from within the Kaizala card. While the APIs to be queried are public (without any authentication), you could query them directly. But, in case you want to secure your APIs to make sure the calls are made by the particular user from within the … Continue reading Securing API requests from Kaizala action
Learn about the Kaizala developer platform on the "Kaizala Extensibility" MVA course.
In this post, I will be introducing the replyToReferenceId property that enables you to reply to a message / action (attachment, custom card, image, etc.) on Kaizala group. This is required when you want to have a threaded conversation using API [or] bot scenario where you want to reply to a specific user query. For this … Continue reading Replying to a Kaizala message or action